Welcome to the latest edition of NICENEWS, our newsletter specifically designed for NICE customers and partners. We are excited to present you with the Spring 2007 edition. In this edition we are happy to introduce the NICE SmartCenter™ a new solution to help you manage your contact center in an insightful manner, make decisions in the right time and be proactive; share with you customer insights on improving contact center performance; and technology perspectives and best practices tips - each designed to illustrate the benefits of Insights from Interactions™ for the contact center and enterprise.
Spotlight:
Customer Perspectives:
Technology Perspectives:
Best Practices:
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