NICE News Special Edition - Volume 3, Issue 3

	CHRIS WOOTEN UPDATE NICE INTRODUCES NICE INFORM™ REGISTER TODAY: NICE INFORM™ WEBINAR PSAPS' FINEST AWARDS: NOMINATE TODAY NICE IN THE NEWS CUSTOMER SURVEY $100 CASH WINNERS GREATER TORONTO AIRPORTS AUTHORITY PUBLIC SAFETY RESOURCE CENTER NICE EVENTS




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NICE IN THE NEWS

Keep up to date on the latest news at NICE.

NICE Reaches New Highs for 2006: NICE recently reported its financial results for 2006 including record revenue of $418.1 million (on a non-GAAP basis), an increase of 34.4% over the previous year. "2006 was yet another outstanding year for NICE, as reflected in the very strong performance and record results we achieved throughout the year,” said Haim Shani, Chief Executive Officer, NICE Systems Ltd. “We cemented our leadership position in the enterprise and security markets, by setting the direction and tone with the industries’ most extensive and comprehensive set of innovative solutions. CLICK HERE to read more.

Super Bowl XLI: If you watched the Super Bowl on television this year, you witnessed the Indianapolis Colts capture the much-coveted NFL title with a 29 to 17 victory over the Chicago Bears. But like the players and fans at Dolphin Stadium, there’s something you probably didn’t notice that was making news behind the scenes. While everyone concentrated on the big game, a Motorola Intelligent Video Solution featuring NiceVision® Digital Video Surveillance was helping to secure the venue. CLICK HERE to read more.

NICE Analytics to be Used by LENDING.com: LENDING.com, a fast-growing financial services company, has selected NICE Perform’s advanced interaction analytics with VoIP to enhance its insights into customer and market dynamics. LENDING.com’s cutting edge technology allows customers to choose real-time solutions that are a literal “custom fit” for their current financial situation. Using NICE’s market leading interaction analytics solution, LENDING.com will be able to further exceed customer expectations by analyzing interactions to identify trends, anticipate opportunities and adjust processes to meet customer focused business priorities. “NICE Perform’s advanced interaction analytics provide us with a unique set of solutions that will enable our management team to track more closely and rapidly the wants and needs of our customers,” said Carrie Kelleher of LENDING.com. CLICK HERE to read more.

NICE Systems Announces NICE SmartCenter™: NICE recently unveiled a new solution for contact centers called NICE SmartCenter. NICE SmartCenter offers a holistic view of contact center operations and business insight into market and customer dynamics by leveraging the combined capabilities of NICE Perform, IEX® TotalView® and Performix™. The SOA (service-oriented architecture) framework of NICE SmartCenter provides a spectrum of best-in-class solutions for compliance, quality management, workforce management, interaction analytics, coaching, customer feedback and performance management. NICE SmartCenter also incorporates Adaptive Interaction Analytics to enable enterprises to proactively identify trends, anticipate opportunities, and adjust processes to meet business objectives. CLICK HERE to read more.

NICE Receives Order for Integrated VoIP Solution from Leading Defense Systems Provider: NICE has received an order from RAFAEL Armament Development Authority Ltd, a leading Israeli defense systems provider, for an advanced Voice over IP (VoIP) and Radio over IP (RoIP) capturing and debriefing solution, to be implemented in RAFAEL C4I environments. NICE has been chosen to supply its integrated IP-based capturing and debriefing C4I solution as part of RAFAEL’s comprehensive Command, Control, Communications, Computers and Intelligence (C4I) offering. “NICE continues to be the de-facto choice in the high-end security market, being well-known for its reliable and market-leading solutions,” said Israel Livnat, NICE Security President. “This win emphasizes the major contribution that NICE brings to highly advanced defense organizations. Implementing integrated IP-based capturing and debriefing solutions is a new trend we have identified in the security market, and we anticipate that more will follow in RAFAEL’s steps.” CLICK HERE to read more.

NICE Perform® Order Received from Partner Communications Company: Partner Communications Company Ltd., the operator of the orange™ cellular network in Israel, has placed an order for NICE Perform. Partner plans to use NICE Perform’s quality monitoring, coaching and the advanced interaction analytics capabilities to improve its quality of service, customer satisfaction and operational efficiency. “We work in a highly competitive market, and are well-known for being a company that provides innovative and outstanding service to our customers. We view NICE Perform as a strategic solution which will enable our contact centers to achieve even higher levels of service, and streamline our processes,” said David Avner, Chief Executive Officer of Partner Communications. CLICK HERE to read more.