Volume 2, Issue 11 - November 2006
Contact Us
 

 
 
 
Contact NICE:
Email:
Welcome@nice.com
On the web:
www.nice.com

North America:
Customer hotline:
(888) 217-0593
Customer support:
(800) 642-3611
(800) NICE 611

Europe, Middle East, and Africa:
+44 (0) 207 2642064
+972 97753800

 

 NICE Systems, Inc.
 11480 Commerce Park Drive 
 Second Floor
 Reston, VA 21091

NICE SELECTED BY MTA NEW YORK CITY TRANSIT FOR NEW RAIL CONTROL CENTER
NICE has been selected by MTA New York City Transit (NYCT) to provide an advanced solution to capture, reconstruct and analyze voice communications for MTA NYCT’s new state-of-the-art Rail Control Center (RCC). The NICE solution is being provided to MTA NYCT through NICE partner, Siemens Transportation Systems, Inc.

The RCC is a new facility with state-of-the-art monitoring systems and is the largest rail control center in the world. As part of the first significant upgrade of New York City's subways since the system was designed more than 100 years ago, the RCC provides more timely subway service by giving NYCT greater control and flexibility to add or reroute trains for an annual ridership of more than 1.4 billion.

New York City Transit will benefit from NICE’s solution for capturing transit system voice communications and its Scenario Replay™ for reconstructing scenarios. By utilizing NICE’s powerful applications for scenario reconstruction, NYCT will be able to make a thorough and effective review of events to confirm what happened, where and when it happened, and who was involved. This profoundly reduces the time and resources required to search, analyze, and distribute records, and improves the accuracy of event reconstruction to help transit officials better serve the public.

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Copyright 2006. NICE Systems, 11480 Commerce Park Drive, Second Floor, Reston, VA 21091