Volume 2, Issue 11 - November 2006
Contact Us
 

 
 
 
Contact NICE:
Email:
Welcome@nice.com
On the web:
www.nice.com

North America:
Customer hotline:
(888) 217-0593
Customer support:
(800) 642-3611
(800) NICE 611

Europe, Middle East, and Africa:
+44 (0) 207 2642064
+972 97753800

 

 NICE Systems, Inc.
 11480 Commerce Park Drive 
 Second Floor
 Reston, VA 21091

 


Dear NICE customer,

NICE continues to grab headlines in national media for its innovations in delivering Insight from Interactions™. I invite you to check out recent news stories involving NICE on NPR (National Public Radio), Comcast, and in The Wall Street Journal and The Washington Post. Simply visit www.nice.com/news/newsletter/6_11s/analytics.php.

We’ve also extended the entry deadline for our NICE “Best Customer Story” contest to December 31, 2006. Enter the contest today and you could win an iPod. Just tell us how your PSAP uses and benefits from NICE technology. Take a moment to fill out the contest entry form online at www.nice.com/news/newsletter/6_11s/dosurvey.php. Don’t miss out!


NICE SELECTED BY MTA NEW YORK CITY TRANSIT FOR NEW RAIL CONTROL CENTER
NICE has been selected by MTA New York City Transit (NYCT) to provide an advanced solution to capture, reconstruct and analyze voice communications for MTA NYCT’s new state-of-the-art Rail Control Center (RCC). The NICE solution is being provided to MTA NYCT through NICE partner, Siemens Transportation Systems, Inc.
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NICE INTERACTION ANALYTICS FEATURED ON COMCAST CN8, NPR, AND IN THE WALL STREET JOURNAL AND THE WASHINGTON POST
NICE was the focus of stories in several major media outlets recently, including NPR (National Public Radio), Comcast, The Wall Street Journal and The Washington Post.
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WIN AN IPOD: DEADLINE EXTENDED FOR NICE “BEST CUSTOMER STORY” CONTEST
Great news! The entry deadline for the NICE “Best Customer Story” contest has been extended to December 31, 2006. Enter the contest today and you could win an iPod. Just tell us how your PSAP uses and benefits from NICE technology. Take a moment to fill out the contest entry form online.
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NICE ONLINE TRAINING BREAK: LEARN HOW TO USE SCENARIO REPLAY TO RECONSTRUCT INCIDENTS, SPEED EVIDENCE DELIVERY
Join NICE for an online training break and learn all about Scenario Replay™, NICE’s powerful multi-channel search and replay tool for 9-1-1 centers. Scenario Replay saves time and improves productivity by providing advanced filters and search criteria for retrieving audio recordings. Using Scenario Replay’s graphical interface, you can seamlessly reconstruct incidents from both phone and radio interactions, and reduce backlogs in your audio evidence delivery process. Join NICE for this web-based training break and learn how to put Scenario Replay to work in your comm center to speed investigations and evidence delivery.
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ON THE MOVE AT NICE: PUBLIC SAFETY PROMOTIONS
NICE Systems is pleased to announce the promotion of Chris Wooten to Acting President of NICE's Public Safety Global Business Unit. NICE Systems’ Bob Olley will step into Chris’s former position to serve as Acting General Manager and Vice President of the NICE Public Safety division in the Americas.
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NICE IN THE NEWS
Keep up to date on the latest news at NICE. Check out these recent NICE announcements.
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VISIT THE NICE PUBLIC SAFETY ONLINE RESOURCE CENTER
Welcome to the resource portal for NICE public safety customers. Here you'll find links to a virtual treasure trove of resources. Please feel free to browse through these resources to learn more about NICE, our customers and our solutions. Be sure to check back often for new articles, customer stories, resources and information!
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SEE NICE AT THESE UPCOMING EVENTS
NICE's solutions deliver Insight from Interactions™ in public safety, security, air traffic control and countless other environments. Drop by the NICE booth - or the booths of any of our NICE partners - at these upcoming events to learn more.
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Copyright 2006. NICE Systems, 11480 Commerce Park Drive, Second Floor, Reston, VA 21091