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| NICE IN THE NEWS |
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Keep up to date on the latest news at NICE.
NICE Unveils Powerful New Capabilities for Compliance, Analytics, and VoIP:
NICE is a leading provider of solutions that deliver Insight from Interactions™ for public safety. But did you know NICE provides these capabilities for other types of organizations, such as financial operations that need to capture interactions for compliance and risk management, too? Read this recent announcement about NICE’s expanded speech analytics offering and breakthrough VoIP technologies for recording IP trunks. CLICK HERE to read more.
NICE Systems Delivers Record Second Quarter:
The second quarter of 2006 was another one for the record books. NICE recorded record revenues of $97.7 million, a 35.3% increase over the same quarter last year. Commenting on the results, Haim Shani, Chief Executive Officer of NICE said, "Following on the strong results of the first quarter this year, we are very pleased to announce another record quarter for NICE. These results reflect very strong market demand for our Insight from Interactions solutions, coming in from all regions and all market segments.” CLICK HERE to read more.
Leading UK Contact Center Selects NICE:
RHL, the United Kingdom’s fastest growing provider of contact center, technology and consultancy services, has selected NICE Perform™ for its contact centers across the UK. RHL and its clients will benefit from NICE Perform’s multi-dimensional Interaction Analytics, including key word and phrase spotting, emotion detection, and post-call customer surveys. CLICK HERE to read more.
In other news...
Read these recent articles written by and about NICE Systems.
"Reedy Creek Emergency Services: World-Class Customer Care For Walt Disney World" - this article, written by NICE Systems' Jimmy Lutz, appeared in a recent issue of 9-1-1 Magazine. Spotlighted in this article is the Reedy Creek Emergency Services (RCES) communications center. Located adjacent to Walt Disney World’s EPCOT®, RCES is the Public Safety Answering Point for the Reedy Creek Improvement District, which encompasses about 25,000 acres in the heart of Central Florida. Dial 9-1-1 on the premises of Walt Disney World, and your call will be immediately connected to a highly-trained and well-equipped RCES telecommunicator. CLICK HERE to read more.
“Real-time surveillance systems aid cops” – This article, published in the July 18th edition of the World Peace Herald, explores how new surveillance technologies like NiceVision® are helping to put more “eyes on the streets” to revolutionize crime fighting. "No city can afford to have police officers everywhere. It's just not economically possible," said NICE Systems’ Ian Ehrenberg. "Technology is becoming the way around that." CLICK HERE to read more.
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