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Volume 2, Issue 8 - August 2006 |
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| Contact Us | |||
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Contact NICE: Email: Welcome@nice.com On the web: www.nice.com North America: Customer hotline: (888) 217-0593 Customer support: (800) 642-3611 (800) NICE 611 Europe, Middle East, and Africa: +44 (0) 207 2642064 +972 97753800 |
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NICE Systems, Inc. 11480 Commerce Park Drive Second Floor Reston, VA 21091 |
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| Dear NICE customer, |
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NICE held its 2nd annual public safety summit at APCO recently. If you are one of the more than 150 customers who joined NICE for this festive, information-packed event, we’d like to thank you. If you missed out this year, there’s always next year! I invite you to read more about Insight 2006 and the lucky winners of our Insight 2006 grand prize drawing by visiting http://www.nice.com/news/newsletter/6_08s/insight.php. Look for pictures and video highlights of Insight 2006 in next month’s issue of NICE News Special Edition. Also, if you’re a former Dictaphone customer, or Mirra or Wordnet user, I’d like to take this opportunity to remind you to take advantage of NICE’s special upgrade promotion, valid through the end of September 2006. Don’t miss out! Click on the banner above or visit www.nice.com/news/newsletter/6_06s/EOL_letter_April_2006.pdf for details.  |
| MONTEREY COUNTY RAISES THE BAR ON RELIABILITY, QUALITY ASSURANCE WITH NICE |
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The Monterey County (CA) Emergency Communications Department (ECD) has selected a NICE solution to capture and analyze emergency radio and 9-1-1 interactions in its consolidated 9-1-1 center located in Salinas, California. The County’s NICE solution, which will replace a Dictaphone Freedom® recording system, will combine the NiceLog® capture platform with NICE quality assurance software. Read More >> |
| MEET NICE TELECOMMUNICATOR OF THE YEAR: LISA CADDY, SALT LAKE VECC |
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What makes an exceptional telecommunicator exceptional? Ask Nancy McKean, training manager for the Salt Lake Valley Emergency Communications Center (VECC), and she’ll tell you – it’s not the one moment of fame that comes with handling a life-or-death call. It’s the silently heroic and understated everyday efforts and contributions that often go unnoticed. Read More >> |
| SCORES ATTEND INSIGHT 2006, 2ND ANNUAL NICE PUBLIC SAFETY CUSTOMER SUMMIT |
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More than one hundred and fifty NICE customers converged at the APCO conference in Orlando, Florida recently to attend Insight 2006, NICE Systems’ 2nd annual public safety summit.
The event took place at the Peabody Orlando on August 9th. Attendees networked with their public safety peers at the opening reception and savored tasty cuisine, courtesy of NICE. Conference-goers also got an exclusive first look at NICE InformTM, NICE’s revolutionary interaction management solution designed to capture, analyze, and manage the full spectrum of multi-media information found in 9-1-1 centers. NICE Inform is scheduled for release in early 2007. Read More >> |
| ERIE COUNTY (NY) SELECTS NICE INTERACTION CAPTURE SOLUTION FOR NEW E-9-1-1 CENTER |
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Erie County (NY) has selected a NICE interaction capture solution for its new E-9-1-1 center. Located in Western New York, Erie County is the most populous county in New York State, second only to the New York City metropolitan area. The County’s NICE solution, which will include NICE’s advanced NiceLog® platform for capturing emergency communications, the NICE Storage CenterTM and Scenario ReplayTM software, is being provided to Erie County Police Services by NICE partner Wilmac (based in Rochester, NY). The implementation of the NICE interaction capture solution is part of a County-wide initiative to improve emergency communications and public safety. Read More >> |
| NICE IN THE NEWS |
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Keep up to date on the latest news at NICE. Read More >> |
| SHARE YOUR “NICE” STORY OR OTHER ARTICLE IDEA: YOU COULD WIN AN IPOD |
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Do you have a NICE "story" to tell? Take a few minutes to submit your story idea for a chance to win an iPod. We’re always looking for great customer stories for upcoming issues of NICE News Special Edition. Read More >> |
| VISIT THE NICE PUBLIC SAFETY ONLINE RESOURCE CENTER |
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Welcome to the resource portal for NICE public safety customers. Here you'll find links to a virtual treasure trove of resources. Please feel free to browse through these resources to learn more about NICE, our customers and our solutions. Be sure to check back often for new articles, customer stories, resources and information! Read More >> |
| SEE NICE AT THESE UPCOMING EVENTS |
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NICE's solutions deliver Insight from InteractionsTM in public safety, security and air traffic control environments. Drop by the NICE booth - or the booths of any of our NICE partners - at these upcoming events to learn more. Read More >> |
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