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| NICE IN THE NEWS |
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Keep up to date on the latest news at NICE.
NICE Wins Two Awards: TMC (Technology Marketing Corporation) has recognized NICE Systems with two awards - a Speech Technology Excellence Award and an Innovation Award. TMC's 2006 Speech Technology Excellence Award recognizes companies that have developed innovative speech technology solutions to help improve the bottom line. In receiving this award, NICE was lauded for its speech analytics capabilities such as emotion detection, word spotting, talk analysis, and speaker identification which help organizations extract Insight from InteractionsTM. NICE was also one of a select few companies handpicked to receive a 2006 TMC Labs Innovation Award, TMC's most prestigious honor. The TMC Labs Innovation Awards showcases ground-breaking IP communications products and services that are pioneering and unique. NICE was recognized for its innovative solution for capturing VoIP interactions.
Leading Scandinavian Bank Expands NICE VoIP Solution: One of Scandinavia's largest banks will be expanding its implementation of NICE's VoIP solution to branches across Europe. The bank will benefit from NICE's unified approach to VoIP recording, unique redundancy for unmatched resilience, and the most advanced applications for enhanced liability and risk management. The bank will be able to expand these advanced capabilities to all branches and remote locations with high reliability and low total cost of ownership. "We are extremely pleased by this follow-on order by one of Scandinavia's largest financial institutions," said Zvi Baum, NICE President of Enterprise Interactions Solutions. "Our VoIP recording solution developed for the advanced Nortel environment is setting new standards for reliability, ease of administration and low cost of highly distributed call center environments. More and more customers are turning to NICE for their VoIP recording needs, as NICE is the premier choice for large-scale, mission-critical deployments." CLICK HERE to read more.
In other news...
Read these recent articles written by and about NICE Systems.
- "IP: Implications for Recording and Interaction Analysis " - this article, written by NICE Systems' Jimmy Lutz, appeared in NENA's Emergency Number Professional Magazine. It examines the impact of two converging trends on recording technology - the growth in VoIP phone service and the future use of IP in 9-1-1 systems and 9-1-1 centers. CLICK HERE to read more.
- "Trunked Recording Prescriptions for Three Agencies" - this article recently appeared in Mission Critical Communications Magazine. It discusses the challenges of capturing trunked radio communications and highlights three agencies and their approaches to trunked radio recording. CLICK HERE to read more.
- "Marion County: Tackling Wireless 9-1-1 Communications and Recording" - this NICE bylined article appeared in the May issue of 9-1-1 Magazine. It shares the story of one small comm center in Kansas that is tackling the thorny issue of wireless 9-1-1 by employing enhanced technology for mapping and capturing wireless calls. CLICK HERE to read more.
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