|
|
 |
|
|
Spotlight |
Customer Perspectives |
Technology Perspectives |
Best Practices |
News
|
| |
| NICE News |
NICE Rings NASDAQ Opening Market Bell
On February 22nd, 2006, NICE rang the opening market bell at the NASDAQ stock exchange in New York. NASDAQ invited NICE to open the day's trading in celebration of NICE's 20 year anniversary and in recognition of record performance in 2005.
NICE's Next Generation Video Security Solutions Win Multiple Awards
NICE's leadership in this space was recognized by leading industry research firm, Frost and Sullivan, naming NICE #1 with their Award for Competitive Strategy Leadership in IP Video Surveillance, as well as the Excellence in Technology Award in the field of homeland aviation security, and the award for Business Development Strategy Leadership relating to security products, particularly for our collaboration with Cisco Systems on the Branch of the Future.
NICE Helps Shaw Industries Win Six Sigma Excellence Award
A NICE customer, Shaw Industries, a Berkshire Hathaway company, won first place in two separate Six Sigma Excellence Award categories for their Customer Service Department's Order Entry Claims Reduction initiative. "Our Quality Monitoring and Recording initiative with NICE played a large role in this success."
NICE Announces the Next Generation of Active VoIP Recording Solutions
New developments include state-of-the-art technologies that revolutionize the way recording is done in a VoIP environment, and which are fully integrated with the industry's leading VoIP switch vendors. These developments are part of NICE's VoIP strategy to provide the power of Insight from Interactions anywhere, anytime, in any configuration, with the highest levels of scalability and efficiency. The new offering includes solutions for active recording in Nortel's newly developed Duplicate Media Stream over IP (DMS-IP) architecture, active recording for Cisco's CallManager, new redundancy options for Avaya's Communication Manager API, and IP-phone applications.
|
|
|
|
|
|
|
