Volume 2, Issue 3 - March 2006
Contact Us
 

 
 
 
Contact NICE:
Email:
Welcome@nice.com
On the web:
www.nice.com

North America:
Customer hotline:
(888) 217-0593
Customer support:
(800) 642-3611
(800) NICE 611

Europe, Middle East, and Africa:
+44 (0) 207 2642064
+972 97753800

  
 
NICE Systems, Inc.
950 Herndon Parkway
Suite 250
Herndon, VA 20170

  
NICE QUICK CUSTOMER SURVEY - HANDLING REQUESTS FOR 9-1-1 RECORDINGS
Please complete the information below and click "submit" when finished.

Name
Title
Company/Organization 
Email Address
Phone
Web Site
Mailing Address
  Street
  City
  State
  Zip
 
1)  How many requests for audio reproductions of 9-1-1 calls, on average, do you handle each month? (Enter number in space provided below.)
 
2)  In your experience, how efficient is your current process for handling such requests?




 
3)  What, if any difficulties do you encounter in handling such requests? What is the least efficient part of the process? What are the biggest challenges you face? (Please use space below to describe/elaborate.)
 
4)  What are the top 2 or 3 improvements that could be made to your recording and replay system to make the process more efficient? (Please use space below to describe/elaborate.)
 
5)  What method does your agency currently use to reproduce audio recordings for attorneys and other requesting parties?




 
6)  Does your current system include NICE Scenario ReplayTM?



 
7)  If "yes" to above, do you find Scenario ReplayTM helpful in handling requests for 9-1-1 recordings? Is it helpful in the process of retrieving, reproducing and distributing those recordings?



 
7)  Please use the space below to enter additional comments?
 

    

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