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Contact NICE: Customer hotline: (888) 217-0593 Customer support: (800) 642-3611 (800) NICE 611 email: Welcome@nice.com On the web: www.nice.com |
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NICE Systems, Inc. 950 Herndon Parkway Suite 250 Herndon, VA 20170 |
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| SEASONS GREETINGS AND HAPPY NEW YEAR |
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Dear NICE customer, I would like to take this opportunity to wish all of you a joyous holiday season. This coming year, 2006, will mark a special milestone in the history of NICE Systems - our 20th anniversary. Much has changed in the past two decades. In 1986, the World Wide Web was a mere pipe dream. Things that we take for granted today - like digital cell phones and DVDs - were yet to be invented. That very same year, the founders of NICE Systems were laying the foundation for what would become a very successful and innovative company. Today, NICE leads the way in helping organizations derive Insight from InteractionsTM and counts more than 23,000 organizations around the world as customers - truly a reason to celebrate! As we approach a new year, I encourage each of you to reflect on your own personal and professional accomplishments, and celebrate the promise of those that are still to come. Seasons greetings and Happy New Year!  |
| HARRIS COUNTY PICKS NICE TO ENSURE FLAWLESS OPERATION OF TRUNKED RADIO NETWORK |
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NICE will be providing Houston, TX-based Harris County with an end-to-end solution for capturing and analyzing trunked radio communications. Harris County is the third largest county in the United States. The County's Regional Radio Center operates a large, multi-site trunked radio network which it shares, through interlocal agreements, with hundreds of local law enforcement, government and other user organizations spanning 13 neighboring counties within a 12,500 square mile area. As the principal owner and operator of this massive radio network, Harris County is responsible for its reliable operation. Read More >> |
| VOIP IN 9-1-1: IMPLICATIONS FOR RECORDING AND INTERACTION ANALYSIS |
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Who would ever have thought back in 1968, when the first 9-1-1 call was placed - that three small numbers would come to have such big meaning in our lives? Today, 9-1-1 is equated with the expectation that emergency assistance is no more than a phone call away. That trust in 9-1-1 is affirmed over 200 million times a year, with each 9-1-1 call. But four decades after that first landmark 9-1-1 call, some consumers are awakening to the fact that the very 9-1-1 services they take for granted might not be there when their call for help is placed through a VoIP phone. Read More >> |
| STORAGE AND RETENTION DISCUSSION |
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Attention all NUG (NICE User Group) public safety participants! You're invited to join NICE Systems and fellow NUG members for the January monthly teleconference. This month we'll be discussing "Storage and Retention." Read More >> |
| NEWS ON THE VIDEO FRONT: NICE SYSTEMS, FAST VIDEO SECURITY, AND HONEYWELL |
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In a recent InformationWeek article, noted analyst company Frost & Sullivan predicts double-digit growth in the market for intelligent video surveillance software, citing video surveillance as a key weapon in the fight against terrorism. In fact, when terrorists bombed the London Subway in July of this past summer, it was the surveillance video that cracked the case, helping Scotland Yard "ID" the bombers in a matter of days. Read More >> |
| ASK THE EXPERT: NYPD'S SGT. CLAUDE ARMSTRONG ON EVIDENCE HANDLING, AUDIO REPRODUCTION AND DISTRIBUTION |
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In this month's issue of NICE News Special Edition, Sergeant Claude Armstrong, the commanding officer of the New York City Police Department (NYPD) Tape and Records Unit, talks about his agency's experience in handling requests for evidence and audio reproductions. Sergeant Armstrong is co-chair of the PS NUG (NICE Systems Public Safety User Group) and recently hosted a NUG teleconference on this very subject. Read More >> |
| NICE TO ENHANCE SECURITY AT DE BEERS MINING OPERATIONS WORLDWIDE |
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De Beers Group, the largest supplier of rough diamonds in the world, has awarded NICE Systems preferred supplier status. NICE has already received orders in excess of $1 million from De Beers for its advanced video security solutions, and the two companies are currently formalizing a contract for NICE to supply video capture and content analysis solutions to enhance security at De Beers' diamond mining, sorting and other sites around the world. Read More >> |
| GLENDALE: INTEGRATED SOLUTION ESSENTIAL FOR QUALITY CONTROL, LIFE SAFETY |
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One of the most important decisions a public safety organization can make is choosing the right radio system. Reliable radio communications, both within an agency and across departments and jurisdictions, can be critical to coordinating life-saving response. In 2001, Glendale, California embarked on a plan to upgrade its citywide radio system. But Steve Hronek, the City's information services administrator, had an even more ambitious plan that would improve inter-agency communications and interoperability throughout the entire region. Read More >> |
| NEW RECORDING TECHNOLOGY PROMISES ROI FOR 9-1-1 CENTERS |
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ROI (return on investment) used to be a buzzword reserved for corporate executive row. Now it's finding its way into the 9-1-1 lexicon. Public safety decision-makers are carefully scrutinizing every investment - including recording technology. But when they talk ROI, they're not just speaking dollars and cents. They're looking to recording technology to improve emergency response, enhance productivity, provide better customer service, mitigate risk, and put more offenders behind bars. Read More >> |
| WHERE'S MY BAG? TURNING DIGITAL VIDEO INTO PROACTIVE, REAL TIME OPERATIONAL INTELLIGENCE |
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Ever since some ancient tribe stationed a watchman atop the highest hill to look out for approaching enemies, the human eye has been the most important tool in securing the homeland. In thousands of years, things haven't changed much. Now the watchman sits in front of video displays, poring over multiple camera feeds, searching for that one hint of trouble. If anything, it's harder than ever. Even if he is alive, awake, and paying close enough attention, too much information can obscure the threat. He serves as both monitor and decision-maker, just like his ancient counterpart, and just as vulnerable to human failings. Now, all that's beginning to change. With the advent of intelligent content analysis, the video system itself can assume the role of detector, while the human operator can devote his energy to making decisions and responding to events. Read More >> |
| SEE NICE AT THESE UPCOMING EVENTS |
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NICE is the leading global provider of solutions that help organizations of all types capture and extract meaningful Insight from InteractionsTM. Drop by the NICE booth - or the booths of any of our NICE partners - at these upcoming events to learn more. Read More >> |
| Suggestions... |
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Have a suggestion for a future issue of NICE News Special Edition? Email the editor @ NAEditor@NICE.com. |
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