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NICE Systems is delighted to offer you and all our customers
exclusive access to our new on-line newsletter, NICENEWS. For details of
what’s new from NICE and what NICE customers and top experts in
the industry have to say, just click directly onto the
article that interests you...
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NICE Perform extracts insight from interactions and turns raw
contact center data into highly useful information that benefits the
whole organization. Read more...
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FedEx Custom Critical VP Service, Virginia Albanese, tells how they
used NICE Perform to get the insights that kept contractors and
customers happy while improving profitability
Read more...
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Understanding Customer Intent to Drive Enterprise Performance
Gartner Research Fellow and VP Michael Maoz explains how and why
the use of customer intent driven methodology will lead to
increased ROI and improve customer experience.
Read more...
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