http://www.nice.com NICE Latest Press Relesses en-us Wed, 23 Jul 2008 16:47:59 EDT Wed, 23 Jul 2008 16:47:59 EDT Trade Press | Small PSAP? Think Big! Selecting top-notch recording technology for your small center without breaking the bank. June 2008 http://www.nice.com/news/show_media.php?id=148 Wed, 18 Jun 2008 13:00:00 EDT Trade Press | A NICE way to smartly manage your contact centreJune 2008 http://www.nice.com/news/show_media.php?id=144 Sun, 1 Jun 2008 13:00:00 EDT Trade Press | Multi-Dimensional Interaction Analytics Enable Contact Centers to Meet Their Most Critical Strategic and Operational GoalsJune 2008 http://www.nice.com/news/show_media.php?id=145 Sun, 1 Jun 2008 13:00:00 EDT Broadcast | An interview with Eran Gorev, President and CEO NICE Systems Inc., May 2008 FOXMay 21, 2008 http://www.nice.com/news/show_media.php?id=143 Wed, 21 May 2008 13:00:00 EDT Trade Press | Intelligent Surveillance SystemsMay 2008 http://www.nice.com/news/show_media.php?id=147 Wed, 7 May 2008 13:00:00 EDT Broadcast | NICE\'s security solutions for the gaming industryApril 2008 http://www.nice.com/news/show_media.php?id=141 Tue, 1 Apr 2008 13:00:00 EDT Business & Financial News | Your call is important to usMarch 2008 http://www.nice.com/news/show_media.php?id=139 Mon, 17 Mar 2008 13:00:00 EDT Trade Press | Next Generation \"Recording\" Solutions Find a New Voice: MultimediaMarch 2008 http://www.nice.com/news/show_media.php?id=140 Wed, 12 Mar 2008 13:00:00 EDT Trade Press | Evaluating Agents: The First Step in Transforming Your OrganizationMarch 2008 http://www.nice.com/news/show_media.php?id=137 Sat, 1 Mar 2008 13:00:00 EST Broadcast | An Interview with NICE\'s CEO, Haim Shani Fox Business, February 2008February 28, 2008 http://www.nice.com/news/show_media.php?id=138 Thu, 28 Feb 2008 13:00:00 EST Trade Press | Achieving High PerformanceFebruary 2008 http://www.nice.com/news/show_media.php?id=135 Fri, 1 Feb 2008 13:00:00 EST Trade Press | Executive Interview with Zvi Baum, President, Enterprise Interaction Solutions, NICEFebruary 2008 http://www.nice.com/news/show_media.php?id=136 Fri, 1 Feb 2008 13:00:00 EST Trade Press | Understanding Callers\' Post-Holiday AngerDecember 28, 2007 http://www.nice.com/news/show_media.php?id=133 Fri, 28 Dec 2007 13:00:00 EST Trade Press | From detection to prosecution: five steps to improving security by utilizing multimedia technology December 2007 http://www.nice.com/news/show_media.php?id=134 Thu, 20 Dec 2007 13:00:00 EST Trade Press | Demystifying Customer Interaction AnalyticsNovember 2007 http://www.nice.com/news/show_media.php?id=130 Wed, 21 Nov 2007 13:00:00 EST Trade Press | Hey, jerk, you best read this before I get really steamedNovember 2007 http://www.nice.com/news/show_media.php?id=131 Mon, 19 Nov 2007 13:00:00 EST Trade Press | Innovative New Products Showcased at APCO 73rd Annual ConferenceNovember 2007 http://www.nice.com/news/show_media.php?id=132 Wed, 14 Nov 2007 13:00:00 EST Trade Press | Solution Presents a NICE Way to Handle Cranky Holiday CallsNovember 8, 2007 http://www.nice.com/news/show_media.php?id=129 Thu, 8 Nov 2007 13:00:00 EST Trade Press | NICE Systems on the Advantages of Speech Analytics for the Call Center and the EnterpriseNovember 2007 http://www.nice.com/news/show_media.php?id=128 Thu, 1 Nov 2007 13:00:00 EDT Trade Press | New systems will support all types of data, including text messages, videoOctober 2007 http://www.nice.com/news/show_media.php?id=127 Wed, 10 Oct 2007 13:00:00 EDT Broadcast | NICE\'s Solutions for the Enterprise and Security MarketsSeptember 2007 http://www.nice.com/news/show_media.php?id=126 Wed, 26 Sep 2007 13:00:00 EDT Trade Press | Intelligent video surveillance technologySeptember 2007 http://www.nice.com/news/show_media.php?id=124 Mon, 24 Sep 2007 13:00:00 EDT Trade Press | The Upside of Anger: How Speech Analytics is Helping Better Understand CustomersSeptember 2007 http://www.nice.com/news/show_media.php?id=119 Tue, 18 Sep 2007 13:00:00 EDT Trade Press | How to gain marketing insight from customer interactionsSeptember 2007 http://www.nice.com/news/show_media.php?id=122 Tue, 18 Sep 2007 13:00:00 EDT Trade Press | Speech analytics improving service, salesAugust 2007 http://www.nice.com/news/show_media.php?id=114 Thu, 30 Aug 2007 13:00:00 EDT Trade Press | PSAPs Gear Up for Multimedia and Next Generation 9-1-1 August 2007 http://www.nice.com/news/show_media.php?id=116 Thu, 30 Aug 2007 13:00:00 EDT Trade Press | Performance Management and Call Recording in the VoIP Contact Center: ITEXPO Session PreviewAugust 2007 http://www.nice.com/news/show_media.php?id=112 Wed, 29 Aug 2007 13:00:00 EDT Trade Press | Multimedia Information ManagementAugust 2007 http://www.nice.com/news/show_media.php?id=125 Wed, 1 Aug 2007 13:00:00 EDT Trade Press | Getting smarter with the NICE SmartCenterJuly 2007 http://www.nice.com/news/show_media.php?id=111 Sat, 28 Jul 2007 13:00:00 EDT Trade Press | Wireless 9-1-1 Recording July 2007 http://www.nice.com/news/show_media.php?id=117 Tue, 24 Jul 2007 13:00:00 EDT Trade Press | Voice Analytics Aid CUNA Mutual In Improving CallsJune 2007 http://www.nice.com/news/show_media.php?id=113 Tue, 19 Jun 2007 13:00:00 EDT Trade Press | SOA: Not Just Another Three Letter AcronymJune 2007 http://www.nice.com/news/show_media.php?id=108 Thu, 14 Jun 2007 13:00:00 EDT Trade Press | Emotion Detection: Finding Call Recordings that Deliver Valuable Business InsightJune 2007 http://www.nice.com/news/show_media.php?id=110 Mon, 11 Jun 2007 13:00:00 EDT Trade Press | Multimedia Reinvents 9-1-1June 2007 http://www.nice.com/news/show_media.php?id=106 Tue, 5 Jun 2007 13:00:00 EDT Trade Press | The Boardroom Report, Interview with Haim ShaniMay 2007 http://www.nice.com/news/show_media.php?id=109 Wed, 30 May 2007 13:00:00 EDT Trade Press | Technology Marketing Corp. CEO Nadji Tehrani interviewed NICE Systems CEO Haim Shani about the NICE SmartCenter offering, industry and technology trendsMay 2007 http://www.nice.com/news/show_media.php?id=107 Wed, 9 May 2007 13:00:00 EDT Trade Press | Miami Advice: The Best of Call Center DemoMay 2007 http://www.nice.com/news/show_media.php?id=105 Sun, 6 May 2007 13:00:00 EDT Trade Press | Nova Southeastern University: Innovations in Safety, Security and ServiceMarch 2007 http://www.nice.com/news/show_media.php?id=103 Thu, 15 Mar 2007 13:00:00 EDT Trade Press | Getting to know NICE SmartCenter - Zvi Baum Answers questions from CRM Exchange about NICE’s new offeringMarch 2007 http://www.nice.com/news/show_media.php?id=99 Sun, 4 Mar 2007 13:00:00 EST Trade Press | NICE Smartens UpFebruary 2007 http://www.nice.com/news/show_media.php?id=101 Sat, 17 Feb 2007 13:00:00 EST Trade Press | NICE SmartCenter Optimizes Contact Center Management for EnterprisesFebruary 2007 http://www.nice.com/news/show_media.php?id=100 Tue, 6 Feb 2007 13:00:00 EST Trade Press | Contact Center System Emotion Detection Solution Improves Agent Response and Customer SatisfactionDecember 18, 2006 http://www.nice.com/news/show_media.php?id=89 Mon, 18 Dec 2006 13:00:00 EST Broadcast | NICE Performance Management solutions featured on CNBC\'s \"Squawk Box\"December 11, 2006 http://www.nice.com/news/show_media.php?id=86 Mon, 11 Dec 2006 13:00:00 EST Trade Press | Coryell County Sheriff Gets NICE in the \'Nick of Time\'December 2006 http://www.nice.com/news/show_media.php?id=90 Wed, 6 Dec 2006 13:00:00 EST Trade Press | NICE Japan-VoIP Recording Platform which Gives Compilation of Sound Database and Data-miningNovember 30, 2006 http://www.nice.com/news/show_media.php?id=88 Thu, 30 Nov 2006 13:00:00 EST Trade Press | Improving Customer Analytics And ReportingNovember 2006 http://www.nice.com/news/show_media.php?id=102 Mon, 20 Nov 2006 13:00:00 EST Business & Financial News | Spotting Irate Customers with \'Emotion Detection\'November 2006 http://www.nice.com/news/show_media.php?id=85 Mon, 13 Nov 2006 13:00:00 EST Trade Press | Case Study: Turning Agents into Customer Service StarsOctober 2006 http://www.nice.com/news/show_media.php?id=82 Tue, 24 Oct 2006 13:00:00 EDT Business & Financial News | Call Centers That Feel Your PainAugust 2006 http://www.nice.com/news/show_media.php?id=81 Mon, 28 Aug 2006 13:00:00 EDT Trade Press | NICE and San Francisco\'s ECDAugust 2006 http://www.nice.com/news/show_media.php?id=91 Wed, 16 Aug 2006 13:00:00 EDT Business & Financial News | Managing Expectations - Call Center 2.0?August 9, 2006 http://www.nice.com/news/show_media.php?id=80 Wed, 9 Aug 2006 13:00:00 EDT Broadcast | NICE Perform featured on the Comcast network\'s \"Money Matters Today.\" July 2006 http://www.nice.com/news/show_media.php?id=83 Wed, 12 Jul 2006 13:00:00 EDT Trade Press | Reedy Creek Emergency Services: World-Class Customer Care For Walt Disney World July 2006 http://www.nice.com/news/show_media.php?id=92 Wed, 5 Jul 2006 13:00:00 EDT Trade Press | Rethinking Redundancy: PSAPs Reap Benefits of Redundant Recording July 2006 http://www.nice.com/news/show_media.php?id=93 Tue, 4 Jul 2006 13:00:00 EDT Trade Press | NiceVision FAST Alpha Blue is a \'high performance one box solutions\'June 2006 http://www.nice.com/news/show_media.php?id=79 Wed, 28 Jun 2006 13:00:00 EDT Trade Press | Case Study: Improving Customer ServiceJune 2006 http://www.nice.com/news/show_media.php?id=76 Thu, 15 Jun 2006 13:00:00 EDT Trade Press | The convergence of physical security and ITJune 12, 2006 http://www.nice.com/news/show_media.php?id=78 Mon, 12 Jun 2006 13:00:00 EDT Trade Press | NICE Uses Acquisitions to Expand in Contact Center MarketMay 2006 http://www.nice.com/news/show_media.php?id=75 Wed, 24 May 2006 13:00:00 EDT Trade Press | Contact Center - Mastering Virtual ManagementMay 2006 http://www.nice.com/news/show_media.php?id=77 Wed, 10 May 2006 13:00:00 EDT Trade Press | Trunked Recording Prescriptions for Three Agencies May 2006 http://www.nice.com/news/show_media.php?id=95 Wed, 10 May 2006 13:00:00 EDT Trade Press | Marion County: Tackling Wireless 9-1-1 Communications and RecordingMay 2006 http://www.nice.com/news/show_media.php?id=96 Wed, 10 May 2006 13:00:00 EDT Trade Press | IP: Implications for Recording and Interaction AnalysisMay 2006 http://www.nice.com/news/show_media.php?id=94 Tue, 9 May 2006 13:00:00 EDT Trade Press | NICE Debuts Active VoIP Recorders March 2006 http://www.nice.com/news/show_media.php?id=73 Fri, 17 Mar 2006 13:00:00 EST Broadcast | NICE Turns Unstructured Data Into Useful Business and Security IntelligenceMarch 2006 http://www.nice.com/news/show_media.php?id=72 Thu, 16 Mar 2006 13:00:00 EST Business & Financial News | Your call is being monitored. But why?February 28, 2006 http://www.nice.com/news/show_media.php?id=74 Tue, 28 Feb 2006 13:00:00 EST Business & Financial News | Analyze this - anger management software February 2, 2006 http://www.nice.com/news/show_media.php?id=70 Thu, 2 Feb 2006 13:00:00 EST Trade Press | NICE Systems: Virtual Call Centers and At-Home AgentsJanuary 31, 2006 http://www.nice.com/news/show_media.php?id=71 Tue, 31 Jan 2006 13:00:00 EST Trade Press | Customer Satisfaction Case Study: RHLJanuary 2006 http://www.nice.com/news/show_media.php?id=66 Wed, 25 Jan 2006 13:00:00 EST Trade Press | NICE’s Virtual Call Center for VoIPJanuary 2006 http://www.nice.com/news/show_media.php?id=67 Mon, 23 Jan 2006 13:00:00 EST Trade Press | John Kaiser - VP Contact Centers And Enterprise Markets Discuss the Contact Center Industry January 2006 http://www.nice.com/news/show_media.php?id=32 Thu, 19 Jan 2006 13:00:00 EST Trade Press | Combining Transactional Analytics with Insight from Interactions: A New Approach to Improving Customer Retention ModelsJanuary 2006 http://www.nice.com/news/show_media.php?id=33 Thu, 19 Jan 2006 13:00:00 EST Business & Financial News | NICE Systems featured in story on speech technology in major Italian newspaperJanuary 17, 2006 http://www.nice.com/news/show_media.php?id=68 Tue, 17 Jan 2006 13:00:00 EST Business & Financial News | Computer programs that react to speech gain real-world useJanuary 16, 2006 http://www.nice.com/news/show_media.php?id=39 Mon, 16 Jan 2006 13:00:00 EST Trade Press | \"Virginia’s York County Looks to Shared Radio Recording Solution\"January 2006 http://www.nice.com/news/show_media.php?id=2 Sun, 15 Jan 2006 13:00:00 EST Trade Press | Scenario Replay: Big Benefits for Broome CountyJanuary 2006 http://www.nice.com/news/show_media.php?id=97 Tue, 10 Jan 2006 13:00:00 EST Trade Press | CRMExchange interviews NICE VP Eyal Danon on NICE\'s differentiators and the state of the call center marketJanuary 6, 2006 http://www.nice.com/news/show_media.php?id=40 Fri, 6 Jan 2006 13:00:00 EST Business & Financial News | Software that makes tech support smarterDecember 23, 2005 http://www.nice.com/news/show_media.php?id=22 Fri, 23 Dec 2005 13:00:00 EST Business & Financial News | High-tech call center knows how angry you areDecember 19, 2005 http://www.nice.com/news/show_media.php?id=23 Mon, 19 Dec 2005 13:00:00 EST Business & Financial News | NICE Perform Helps Contact Centers Understand CustomersDecember 5, 2005 http://www.nice.com/news/show_media.php?id=21 Mon, 5 Dec 2005 13:00:00 EST Trade Press | \"New Technology Promises ROI for 9-1-1 Centers\"December 2005 http://www.nice.com/news/show_media.php?id=3 Thu, 1 Dec 2005 13:00:00 EST Trade Press | John Kaiser, NICE\'s VP of Contact Centers and Enterprise Markets Talks About Technology for the Contact CenterDecember 2005 http://www.nice.com/news/show_media.php?id=34 Thu, 1 Dec 2005 13:00:00 EST Trade Press | Using Customer Analytics to Improve Cross-selling And Upselling November 2005 http://www.nice.com/news/show_media.php?id=45 Wed, 16 Nov 2005 13:00:00 EST Broadcast | NICE Perform\'s analytics capabilities are explored by consumer advocateNovember 2005 http://www.nice.com/news/show_media.php?id=4 Thu, 10 Nov 2005 13:00:00 EST Broadcast | Carnival Cruise Line and Precision Response Corporation featured in Miami-area CBS story focused on the service-enhancing features of NICE PerformNovember 2005 http://www.nice.com/news/show_media.php?id=7 Wed, 9 Nov 2005 13:00:00 EST Trade Press | Spotlight on NICE\'s Trunked Radio Solutions for First Responder Emergency Communications November 2005 http://www.nice.com/news/show_media.php?id=35 Tue, 1 Nov 2005 13:00:00 EST Business & Financial News | \"NICE Perform for Improving Customer Satisfaction and Preventing Identity Fraud Featured in BusinessWeek\"October 10, 2005 http://www.nice.com/news/show_media.php?id=25 Mon, 10 Oct 2005 13:00:00 EDT Broadcast | Ian Ehrenberg, VP and NiceVision General Manager, explains how NICE could help New York secure its transit system.October 9, 2005 http://www.nice.com/news/show_media.php?id=9 Sun, 9 Oct 2005 13:00:00 EDT Trade Press | John Kaiser, NICE\'s VP Marketing of Contact Centers and Enterprise Markets talks About Quality MonitoringOctober 2005 http://www.nice.com/news/show_media.php?id=36 Sat, 1 Oct 2005 13:00:00 EDT Business & Financial News | \"Your Calls Are Being Recorded, Probably by NICE Systems\"September 23, 2005 http://www.nice.com/news/show_media.php?id=26 Fri, 23 Sep 2005 13:00:00 EDT Business & Financial News | NICE Perform Wins ComputerWorld\'s Horizon Award for Driving Enterprise PerformanceSeptember 2005 http://www.nice.com/news/show_media.php?id=46 Mon, 12 Sep 2005 13:00:00 EDT Broadcast | On Hurricane Katrina - John Kaiser, NICE\'s VP of Contact Centers and Enterprise Solutions Discusses the Importance of Efficient Emergency Response and ManagementSeptember 9, 2005 http://www.nice.com/news/show_media.php?id=10 Fri, 9 Sep 2005 13:00:00 EDT Trade Press | Trunked Recording: Looking for solutions on the Isle of ManSeptember 2005 http://www.nice.com/news/show_media.php?id=98 Wed, 7 Sep 2005 13:00:00 EDT Business & Financial News | Interview with NICE Chief Executive Officer, Haim Shani in Leading Financial JournalSeptember 6, 2005 http://www.nice.com/news/show_media.php?id=27 Tue, 6 Sep 2005 13:00:00 EDT Trade Press | John Kaiser, NICE\'s VP Marketing of Contact Centers and Enterprise Markets talks About Industry Legislation September 2005 http://www.nice.com/news/show_media.php?id=37 Thu, 1 Sep 2005 13:00:00 EDT Trade Press | NICE Ensures Safety and Improves Operations for New Jersey Transit September 2005 http://www.nice.com/news/show_media.php?id=47 Thu, 1 Sep 2005 13:00:00 EDT Broadcast | NICE Featured on Israel\'s Channel 10 National News ProgramAugust 27, 2005 http://www.nice.com/news/show_media.php?id=12 Sat, 27 Aug 2005 13:00:00 EDT Trade Press | John Kaiser, NICE\'s VP Marketing of Contact Centers and Enterprise Markets talks About OutsourcingAugust 2005 http://www.nice.com/news/show_media.php?id=41 Fri, 19 Aug 2005 13:00:00 EDT Trade Press | John Kaiser, NICE\'s VP Marketing of Contact Centers and Enterprise Markets talks About Speech Technology August 2005 http://www.nice.com/news/show_media.php?id=42 Fri, 19 Aug 2005 13:00:00 EDT Broadcast | Eyal Danon, VP Marketing for NICE Systems Inc. Demonstrates How NICE Perform Provides Insight From InteractionsAugust 2005 http://www.nice.com/news/show_media.php?id=11 Tue, 9 Aug 2005 13:00:00 EDT Trade Press | John Kaiser, NICE\'s VP Marketing of Contact Centers and Enterprise Markets talks About the Importance of TrainingAugust 2005 http://www.nice.com/news/show_media.php?id=44 Thu, 4 Aug 2005 13:00:00 EDT Broadcast | Eyal Danon, VP Marketing for NICE Systems Inc. Talks About The Value of Insight From Customer InteractionsAugust 3, 2005 http://www.nice.com/news/show_media.php?id=13 Wed, 3 Aug 2005 13:00:00 EDT Broadcast | NICE Systems Inc. President and CEO Eran Gorev Talks About Enhacing National SecurityJuly 22, 2005 http://www.nice.com/news/show_media.php?id=14 Fri, 22 Jul 2005 13:00:00 EDT Broadcast | NICE\'s Next Generation Security SolutionsJuly 22, 2005 http://www.nice.com/news/show_media.php?id=15 Fri, 22 Jul 2005 13:00:00 EDT Broadcast | NICE\'s Insight from Interactions on CNN EuropeJuly 20, 2005 http://www.nice.com/news/show_media.php?id=16 Wed, 20 Jul 2005 13:00:00 EDT Trade Press | FedEx Custom Critical Improves Customer Service and Drives Business Performance Throughout the Entire Organization with NICE PerformJuly 2005 http://www.nice.com/news/show_media.php?id=49 Wed, 13 Jul 2005 13:00:00 EDT Trade Press | NICE Perform for Fraud Detection July 2005 http://www.nice.com/news/show_media.php?id=48 Fri, 1 Jul 2005 13:00:00 EDT Trade Press | Zvi Baum talks to ContactCenterWorld.com on Customer SatisfactionJune 2005 http://www.nice.com/news/show_media.php?id=43 Mon, 20 Jun 2005 13:00:00 EDT Trade Press | Fully Integrated Speech Analysis Gives Contact Centers the Power to Increase Customer RetentionJune 2005 http://www.nice.com/news/show_media.php?id=50 Mon, 6 Jun 2005 13:00:00 EDT Broadcast | NICE Systems Inc. President and CEO Eran Gorev Appears Live on Fox NewsMay 28, 2005 http://www.nice.com/news/show_media.php?id=17 Sat, 28 May 2005 13:00:00 EDT Broadcast | CNN Spotlights NICE and NICE PerformFebruary 26, 2005 http://www.nice.com/news/show_media.php?id=18 Sat, 26 Feb 2005 13:00:00 EST Trade Press | NICE\'s Jacquelyn M. Knez Talks to ContactCenterWorld.com About Quality Monitoring February 23, 2005 http://www.nice.com/news/show_media.php?id=52 Wed, 23 Feb 2005 13:00:00 EST Business & Financial News | NICE Makes the Tools That Enable Corporations to Drive PerformanceFebruary 22, 2005 http://www.nice.com/news/show_media.php?id=28 Tue, 22 Feb 2005 13:00:00 EST Broadcast | Business Talk Radio InterviewNovember 24, 2004 http://www.nice.com/news/show_media.php?id=19 Wed, 24 Nov 2004 13:00:00 EST Broadcast | \"Turning Customer Calls into a Goldmine of Information for Businesses\"November 19, 2004 http://www.nice.com/news/show_media.php?id=20 Fri, 19 Nov 2004 13:00:00 EST Trade Press | From Detection to Decision-MakingJune 2004 http://www.nice.com/news/show_media.php?id=56 Wed, 30 Jun 2004 13:00:00 EDT Trade Press | Prepare well to reap VoIP rewardsJune 21, 2004 http://www.nice.com/news/show_media.php?id=53 Mon, 21 Jun 2004 13:00:00 EDT Trade Press | Technology holds the cureJune 15, 2004 http://www.nice.com/news/show_media.php?id=54 Tue, 15 Jun 2004 13:00:00 EDT Trade Press | Taking a Walk down quality streetApril 2004 http://www.nice.com/news/show_media.php?id=55 Fri, 30 Apr 2004 13:00:00 EDT Trade Press | NICE Systems: Company Behind \"This Call May be Recorded\"August 10, 2003 http://www.nice.com/news/show_media.php?id=57 Sun, 10 Aug 2003 13:00:00 EDT Business & Financial News | Monitoring Calls in New World of Quality AssuranceJuly 28, 2003 http://www.nice.com/news/show_media.php?id=30 Mon, 28 Jul 2003 13:00:00 EDT Trade Press | \"Securing Agent Buy-In for Quality\"June 2003 http://www.nice.com/news/show_media.php?id=58 Mon, 30 Jun 2003 13:00:00 EDT Trade Press | \"Call Centers That Work: CUNA Mutual Group\"May 1, 2003 http://www.nice.com/news/show_media.php?id=59 Thu, 1 May 2003 13:00:00 EDT Trade Press | \"Monitoring For Quality Across Multiple Customer Touch Points Leads To Increased Customer Satisfaction And Improved Business Performance\"April 2003 http://www.nice.com/news/show_media.php?id=60 Wed, 30 Apr 2003 13:00:00 EDT Business & Financial News | \"Security Cameras Now Learn to React\"March 2003 http://www.nice.com/news/show_media.php?id=31 Wed, 12 Mar 2003 13:00:00 EST Trade Press | \"CEM = ROI Realized\"January 16, 2003 http://www.nice.com/news/show_media.php?id=61 Thu, 16 Jan 2003 13:00:00 EST Trade Press | Aberdeen\'s CRM Contact Center Top 10 2002 award - for a highly successful Total Recording + Quality Assurance solution for InterwineDecember 2002 http://www.nice.com/news/show_media.php?id=62 Tue, 31 Dec 2002 13:00:00 EST Trade Press | Frost and Sullivan\'s 2002 Competitive Strategy Market Engineering Award - declaring NICE the market leader in the North American Full Recording + Quality Monitoring spaceDecember 2002 http://www.nice.com/news/show_media.php?id=63 Mon, 30 Dec 2002 13:00:00 EST Trade Press | \"How to Ignore Loyal Customers\"September 24, 2002 http://www.nice.com/news/show_media.php?id=64 Tue, 24 Sep 2002 13:00:00 EDT Trade Press | \"The Most Expensive Customer Interactions are the Ones you Miss\"July 15, 2002 http://www.nice.com/news/show_media.php?id=65 Mon, 15 Jul 2002 13:00:00 EDT Trade Press | How to gain marketing insight from customer interactionsDecember 31, 1969 http://www.nice.com/news/show_media.php?id=121 Wed, 31 Dec 1969 19:00:00 EST