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Would you like to know how leading companies tap the overall value of their contact centers? How they align people, processes and technologies around business strategies and goals? How they optimize operational efficiencies and extract insights from customer interactions to drive more effectiveness and achieve better results? Above all, what are the solutions they´re using to address these business needs?
At "Insights for High Performance 2008" you will join industry experts who are applying innovative solutions now within their contact centers to help extend the value of their contact centers throughout their enterprises. You will also meet NICE senior executives and colleagues from across many industries in a unique event designed to share knowledge and best practices. |
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"Insights for High Performance 2008" will enrich you with:
- Trends in making the contact center part of enterprise business processes
- Case studies featuring companies that are improving overall business performance by deploying advanced contact center solutions
- Updates on advanced contact center solutions by NICE´s contact center experts
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- CEOs, Business Executives and Contact Center Managers
- Sales and Marketing Executives
- Operations Executives
- CIOs CTOs, and Technology Strategists
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