Stopping Fraud in the Contact Center

Stemming the Rising Tide of Fraud in the Contact Center Aite Group March 2013

​Leading analysts in the fraud space, Aite Group discuss key trends in the rising tide of fraud in the contact center. Understand the susceptibility of current authentication techniques and how to beat fraudsters targeting your agents on the front line​​

Stemming the Rising Tide of Fraud in the Contact Center Aite Group March 2013

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