Paris, October 29, 2014 – NICE Systems today announced that it will be joined by some of the biggest global brands at its one-day customer event, Interactions Paris, taking place on November 6 at the Shangri-La Hotel. Attendees will learn from NICE customers and experts how they can optimize efficiency, productivity and engagement in their organizations, and how to improve every step of the customer journey.
Highlights of the event include:
- Customer-led keynote sessions
- Demonstrations of NICE’s full enterprise offering – such as the latest innovations in Real-Time Authentication, Gamification, and the newly launched NICE Engage Platform
- Three focused tracks – Customer Experience, Employee Engagement, and Real-Time Engagement – which will put the spotlight on the key issues affecting customer-facing organizations today. This will include sessions on workforce optimization, back-office, performance management, customer effort and experience, compliance and coaching
Benny Einhorn, President, NICE EMEA
“We are very excited that for the first time at an Interactions event we will present the new NICE Engage Platform, alongside our broad portfolio of real-time solutions, which has made 100% real-time analytics a reality. At Interactions Paris 2014 we look forward to meeting with many of our customers and to providing them with a forum to exchange ideas, share best practices and learn how to be ready for every journey.”
Interactions Paris 2014 follows the success of Interactions London and Interactions Las Vegas earlier this year. For more information and to register for this free-to-attend event, visit: http://info.nice.com/InteractionsParis2014.html
About NICE Systems
NICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.
Corporate Media Contact
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