Who can’t and who won’t? NICE Back Office Proficiency Solution

​Establishing which employees are doing the 'right things' and which are doing the 'things right' has always been a major challenge in Back Office Operations. This challenge affects both productivity as it's hard to determine which employees are working during their scheduled time and employee proficiency as to which employees are working in an efficient and professional manner. ​

​​


Watch more NICE Talk Videos​
Share this:
Twitter LinkedIn Facebook Email