Take the Selfie Assessment – Performance Evaluations for the Selfie Generation

​These days, people take almost 1 trillion photos a year, lots of them selfies. One of the most appealing aspects of a selfie is its immediacy. We can instantly improve and shape our image, retaking or editing our pics for ever-better results.

This behavior should be harnessed to keep the selfie generation of contact center agents engaged and motivated to improve their performance.

http://www.nice.com/engage/workforce-optimization/quality-management

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