Yohai West

Solution Marketing Manager, Interaction Analytics, WFO
Yohai West
Yohai West is the Chief Evangelist for NICE’s Adaptive Workforce Optimization Solution for the Contact Center and Customer Service industry. Yohai has over a decade’s experience in technology solution marketing. Throughout his career, he has managed global solution marketing activities while focusing on market needs analysis, solution definition, marketing campaigns and thought leadership. Yohai’s thought leadership articles have been featured on leading publications such as Forbes.com. https://il.linkedin.com/in/yohai-west-5191744
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