National Public Safety Telecommunicator Week is the week set aside each year to recognize the extraordinary work and efforts of our nation’s emergency call takers and dispatchers, the true first responders and unsung heroes of 911 – all 250,000 of them!
Back in the mid-1990’s I was the Security Director for Tower Air, which at that time was a very successful worldwide airline. During those years we had to deal with many security incidents. I always found the biggest challenge to be devising effective methods to communicate and collaborate so that security incidents could be resolved quickly. This is no small point because while routine incidents may be cause for mere frustration and annoyance, serious incidents, like security breaches, can result in costly airport shutdowns, and even put the safety and security of passengers and airport staff at risk.
Although NG911 and FirstNet are evolving on similar paths, they are not always part of the same conversation. Recently, NICE Systems’ John Rennie joined other industry experts at IWCE for a panel entitled ‘FirstNet and NG911: The Big Picture View.
Video surveillance cameras can’t be everywhere, but people can. By extending an Integrated Mobile App to its field personnel for daily use and to transit ambassadors for large events, NJ TRANSIT is deploying innovative technology to ensure the highest levels of security, safety, operational efficiency and customer service for its passengers. It’s a model in mobile technology innovation that other transit agencies will surely want to emulate.
It’s hard to believe it has been ten years now since NICE launched its annual PSAPs’ Finest Award Program. Over the past decade I’ve had the honor of administering the program, and in the process, reading and learning about so many dedicated public safety communications professionals. Their stories never cease to amaze and inspire me.
With FirstNet and NG911 on the horizon, the Public Safety industry is on the threshold of a major transformation. In the video below, NICE Systems’ General Manager for the Public Safety Global Business Unit John Rennie discusses how these trends are enabling a complete change in the way Public Safety operations work, and where NICE fits in.
Recently, representatives from Baylor University talked with Athletic Business Magazine about how real-time video surveillance has helped to ensure a great game-day experience for Big 12 football fans at Baylor’s all-new McLane Stadium. I invite you to read the full text of the resulting article below:
When the Baylor University Bears kicked off against SMU on the afternoon of Aug. 31, 2014, they did more than kick off another winning Big 12 football season. They were also playing their first on-campus football game since 1935, held in the new, built-from-scratch McLane Stadium.
There are more cell phones in the world than there are people, and sometimes it seems every one of those cell phones has a video camera. Broadband connections, cloud services, text messages, and social media have become commonplace. The world has gone digital and mobile -- and these same trends are affecting public safety. Here are six technology trends that will reshape how state and local governments approach public safety in 2015. Are you prepared?
Public safety lives on information. For a long time that meant radio communication and coordination among first responders. Then photos and GPS aided understanding of incidents as they unfolded and afterward. Now new initiatives are offering first responders a vastly more comprehensive view of any situation.