Audio and Call Recording/Logging

Submitted by Anonymous on Thu, 06/17/2010 - 14:03
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NICE offers a wide range of recording platforms that can address the needs of command and control or air traffic control centers of all sizes. Built with NICE proven technology, NICE offers the following recording platforms
  • Cost effective with best-in-class compression and the largest channel capacity per platform
  • Field proven with millions of recording channels installed worldwide at thousands of sites
  • Highly scalable and features a modular design with open architecture
  • Extremely efficient  to simplify retrieval and instant replay of recording
  • Highly flexible and works with virtually every type of telephony solution including traditional telephony as well as Passive and Active VoIP recording; combined in a single, unified system capable of recording multiple telephony environments
  • Reliable and robust with unique resiliency options gained by over 20 years of experience in the most mission-critical environments

 

  • High capacity recording capable of handling hundreds of recording channels per platform
  • Centralized archiving with the NICE Storage Center, whose archiving capacity is virtually unlimited
  • Support for practically all telephony interfaces— analog, digital, E1/T1 and VoIP— and radio channels; its multimedia-recording platform is both scalable and future proof
  • VoIP recording supported for both Passive and Active recording from all major telephony vendors (Cisco, Avaya, Nortel, Alcatel-Lucent and others) as well as audio compression standards such as G.729 and G.723.1
  • Support for both single, all-in-one platforms like the NICE Mirra IV and high-end deployments with thousands of channels using the High Density Logger Plus platform